Robinhood South Ridge LLC dba Vineyard Woods Privacy & Security Policy
Our property uses ResNexus to provide online reservation services.
Privacy
Robinhood South Ridge LLC dba Vineyard Woods respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by Vineyard Woods and ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.
Robinhood South Ridge LLC dba Vineyard Woods and ResNexus has complied with the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385-218-2637.
Security
Robinhood South Ridge LLC dba Vineyard Woods and ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information within 45 days to prevent theft or disclosure. Vineyard Woods and ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
Privacy Policy
At Robinhood South Ridge LLC dba Vineyard Woods, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected through a Google Contact Form on our web site.
Data Usage: We use your data solely for sending sending text responses to missed calls from your call.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Message and Data Rates may apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies. Users will receive messages approximately once a year.
Contact Vineyard Woods at 440-624-3054 or scott@vineyardwoods.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP to scott@vineyardwoods.com or 440-624-3054. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.
Non-Sharing Clauses: • Vineyard Woods does not share your data with third parties for marketing purposes. • Vineyard Woods does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.